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Happy Customers

The following are some of the comments from our customers. For years we have received hundreds of emails from satisfied customers and we have never posted them on our site. This year we will do our best to post as many as we can.

  1. "I'm extremely pleased with the product and the quality of workmanship. I have it proudly displayed on a shelf in my "train room" in a prominent position. I'm a member of the Maritime Association of Model Railroaders and there are a few of my friends who are envious. Again, I'm absolutely delighted with the product. The picture on the web sight does not do it justice. Cheers, and Thanks very much Mel".

  2. "Firstly, I want to say that I am a critical shopper, so with this in mind, pls read on. I ordered their product online and opted for ground delivery. Then I reconsidered due to our coming upon a weekend that would have most certainly delayed delivery (and this was ordered for a birthday). So, I phoned the merchant and left a voice mail. They phoned me back within the hour and re-arranged delivery for next business day (via UPS) with NO extra charge. They assured me that the package (birthday gift) would be there by the day after tomorrow (Friday).The upshot was, to my surprise, a representative of the company "personally" delivered the package to me the next business day, Thursday! (the merchant is within 25 miles of me) and the package contained a birthday greeting inside from the company. Their service and professionalism was beyond reproach and their product is just as fine. Would highly recommend this vendor to all interested. Wonderful company and beautiful merchandise!"

  3. "I purchased a hand-carved CH-47 Chinook helicopter from them for my son for Christmas. The process for ordering was very easy, it arrived in a shorter time than estimated and it was well packed and completely safe when I received it. I recommend this company to everyone that has an interest in their beautiful models. The craftsmanship is excellent. Thanks, George Davis"

  4. "I am late with this but wanted to say Thank You to Sandi Rosell for her above and beyond the call of duty help in getting me a B-24 model in time for Christmas. The model was a present for my Dad. He flew B-24s in WWII and he loved the model. Thanks Sandi, Jim Love"
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